Dental payment auditing
Understand how your dental claims were paid.
DentaDue compares payer remittances against your contracted fees and benefit evidence, so potential underpayments surface with the math and the source documents attached — not as a black-box alert.
Local proof of concept. The demo workspace contains only synthetic data — no real practice or patient information.
Representative rows from the synthetic demo workspace.
From remittance to recovered dollars
Import claim and payment data
Upload CSVs, X12 835 remittances, or PDF EOBs — or connect Open Dental read-only. Every source row is preserved with its hash and reference.
Review potential discrepancies
Deterministic rules compare expected payment to what the payer actually paid. Only fully-evidenced differences get a dollar figure.
Inspect the evidence
See the calculation, contract fee, remit lines, and source document for each finding — including what’s missing or conflicting.
Follow up and record outcomes
Confirm, dismiss, or schedule follow-ups. Record actual recovered payments separately — potential never masquerades as recovered.
Works with files today. Open Dental optional.
DentaDue is fully functional with file uploads alone — claim CSVs, contracted fee schedules, PMS postings, X12 835 ERAs, and PDF EOBs with reviewer-confirmed extraction.
A read-only Open Dental connector is also available: it issues GET requests only against an allowlisted set of endpoints, imports claims, payments, and reference data, and never writes back to the practice management system.
File uploads
CSV · X12 835 · PDF EOB — hashed, deduplicated, private storage
Open Dental connector optional · read-only
GET-only allowlist · throttled · no writeback, no subscription changes
Evidence, not estimates
Payer estimates never become payment evidence; missing inputs stay open questions